Glenn is a true MKM success story; starting out as an apprentice he is MKM’s youngest Branch Director. We caught up with him as part of our National Apprentice Week spotlight.
How did you start your career?
I started my career in the builders’ merchant industry with MKM Building Supplies in September 2006. I started working on the sales counter and occasionally I would help out in the yard.
How did an apprenticeship help you get to where you are today?
In January 2007 I was enrolled on the BMF Advanced Apprenticeship in Customer Service & Sales. The apprenticeship gave me the skills and confidence to perform to a high standard in my role and in 2009 I was promoted to a desk sales position at MKM Anlaby.
I benefited a huge amount from my apprenticeship and the support that MKM provided during that period, I was always encouraged to make time for my studies and I wasn’t short of support from my peers. My apprenticeship allowed me to have an insight to all areas of the business which made me realise how diverse MKM and our industry is, thus providing inspiration for a successful career. Having completed my apprenticeship I was keen to advance my studies and MKM supported me with that, by enrolling me onto the BMF Diploma in Merchanting. The diploma was a two year course and on completion I was awarded the highest achiever gaining distinction in all nine modules and whilst on the Diploma course I was also promoted to Sales Representative early 2012.
In 2013 I won the Trainee of the Year Award at the Builders Merchants News Awards for Excellence 2013 and was the BMF/BMJ Highly Recommended Young Merchant Achiever in the same year. I was then promoted to Sales Manager of the MKM Anlaby Branch.
To advance my studies further I was one of only four people to be enrolled onto the first ever Degree in Merchanting. I received the Universities Lesley Moore Award for the highest achiever of a work-based learner for that year.
Where are you now?
I am now the Branch Director of the very successful MKM Anlaby branch along side my mentor and best friend Ian Pratt. We are lucky to have fantastic people across the business and a fabulous purpose built branch supported by a state of the art kitchen and bathroom showroom.
In addition to my role as an MKM Branch Director I have recently had the honour of becoming the Builders Merchants Federation Young Merchant Chairman. The Young Merchants Group’s aim is to bring together young senior management from both merchant and supplier companies to network, build long lasting business relationships and influence the future of our industry.
How has doing an apprenticeship allowed you to support other young people?
We are really lucky to have a number of young people coming through our business and I take great pleasure in passing on my experience to them. Having been through the Apprenticeship program and further education I feel I’m in a good position to pass on knowledge and support them with time management to ensure they make the most of their opportunity.
Our current apprentice Will is doing a fantastic job for us and really keen to carve a career in the industry. We have also recently had two member of our team Matt and Mikey complete apprenticeships and since then they have brought a new dimension to our business, concentrating on new areas of opportunity for us.
I love how enthusiastic they are and how open they are to change, we will certainly adding more apprentices to our ranks in the future.
What advice would you give to other apprentices starting out in the industry?
If I could give any advice to those starting out in the industry it would be to maximise every opportunity to learn, say yes to every training course offered as this will accelerate your learning and your peers will respect your ambition and will want to support you. Try to be the best in every potion you hold and progression will come. Surround yourself with good people, work hard and always do exactly what you say you’re going to do and good things will happen. As an apprentice don’t be afraid to make mistakes, if you’re not making mistakes then you’re not trying hard enough.
Don’t let anyone put a ceiling on your ambition, pick a destination and go for it.