Support Office Vacancies
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About Us

Support Office Vacancies

Credit Controller, Hull


For this role, the successful candidate will need to cover all aspects of customer accounts, including obtaining payment as appropriate and dealing with any related queries.

 

Salary negotiable.

 

Roles and Responsibilities:

- To take complete ownership of workload, working from a daily work list to control the outstanding debt from customers

- Build relationships with customers and branch directors and their teams to facilitate swift payment

- To ensure that the status and notes on all accounts are kept up to date

- Prepare written correspondence as necessary regarding customer accounts

- Control customer accounts as necessary to ensure the customer is working within credit limits, dealing with overtrading and maintaining stop dates

- Ensure that customer queries are rectified and resolved as quickly as possible to ensure prompt payment of debt

- Provide support and advice to MKM branches regarding customer accounts and outstanding queries

- To meet and exceed targets set when required

- Any other tasks as directed, which are reasonable within the scope of the role

The ideal candidate should have previous customer service experience, with high attention to detail. You should be both assertive and tenacious whilst also flexible in your approach. Strong team and communication skills are essential for this role and the candidate should be computer literate and commercially astute.

 

Customer Marketing Executive, Hull


The Customer Marketing Executive will report to Marketing Acquisition Manager and will be based at our Central support office in Hull.

 

Salary negotiable.

 

Duties and Responsibilities:

- Assisting in developing MKM’s customer acquisition strategy

- Assist with the planning and Implementing local and national customer acquisition campaigns

- Supporting the Marketing Acquisition Manager with identifying and developing new opportunities to acquire new trade and retail customers

- Generating ideas to encourage lapsed and lapsing customers to spend with MKM

- Assisting in the development of new off-line and online channels for customer acquisition

- Supporting with the development and delivery of targeted acquisition campaigns across a variety of channels, including, but not limited to: Email, PPC, Affiliates, Mobile, Direct Mail and Video

Requirements:

- Proven experience in a fast paced, multi-channel acquisition marketing role that has used digital and traditional channels

- Strong communication skills, both face-to-face and over the telephone

- Proactive and organised approach

- Ability to operate as part of a team

- The ideal candidate will be of graduate calibre, proactive, well organised and be able to work autonomously while dealing with a heavy workload

Benefits:

- A competitive pay package

- Generous discretionary bonus scheme

- Substantial staff discounts

- Training and development opportunities

- Holiday scheme which rewards length of service

- Childcare vouchers

- Uniform

- And much more…

The support office team is based in Hull and employs staff in the following functions: Finance, Credit Control, Purchase Ledger, Information Technology, Human Resources, Marketing, Product Management and Reception/Administration.

 

To apply for a role below, please send your CV and covering letter, stating the position you are applying for and your current salary to via e-mail or post. If you would like to discuss any of these roles in more detail please email your request and we will arrange for someone to contact you. 

 

E-mail: recruitment@mkmbs.co.uk

By post: HR Department, MKM Building Supplies Ltd, Stoneferry Road, Hull, HU8 8DE.